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Every sales manager knows the essential benefits of training or sales coaching. Sales coaching software can give managers and salespeople the ability to collaborate and analyse sales emails and calls. It helps in refining sales techniques, establishing best practices, and improving sales close rates. All aspiring and even experienced salespeople can benefit from sales coaching and feedback. If you are running a small business and need to improve your sales, then sales coaching software can make a difference.

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There’s a lot more to human resources than just handling personal functions such as hiring and firing. HR is also responsible for managing talent and supervising the entire lifecycle of employees. Therefore, to ensure that your business flourishes, a successful talent management strategy is key to helping your employees reach their full potential within the workplace. After all, a firm’s most valuable resource is their people, so, the role of talent management should be considered an essential part of your organisation’s strategy.
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Burnout is not something you want to experience, and this article examines how you can avoid it. The first step in dealing with this issue is spotting the causes and signs of stress and impending burnout.

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When it comes to Health and Safety, for both ethical and legal reasons, there is really only one reasonable direction of travel and that is forwards, to better standards and better enforcement of those standards.

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One of the highest accolades a company can ever receive is to be named as one of the best companies to work for. Over the years we have witnessed quite a range of fantastic businesses such as InTouch Games from the Midlands managing to pick up this title, and it has served both employer as well as employees extremely well in terms of long term success, satisfaction and efficiency.

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Each business will have a set of company values and a company culture that is adhered to by the majority of their employees. It’s important as the boss and the business owner to set these values and culture as they need to go hand in hand with your business brand and image. Although these are internal matters, it helps your employees stay in tune with your business brand. For example, if you are preaching gender equality, your company values and culture need to reflect and support that.

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Giving back to the community and giving to charities has become a core part of most small business culture. From the Federation of Small Business (FSB), a ‘Small Business, Big Heart’ was published highlighting the ‘giving back’ attitude of small businesses in the UK. It is, therefore, the time for the Government to deliver on the National Insurance Contributions manifesto promise (NIC’s), which consisted of a year holiday from the NIC’s for small businesses.

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The reason why you started your business is because you want it to be an empire. Simply put, you want it to become one of the most successful enterprises around. Your dream is to dine with renowned entrepreneurs in the globe or appear in the next issue of Forbes Magazine as one of the wealthiest people in your country or the world. However, to earn all this, you need first to encourage your employees to be the best version of themselves. You need to enhance their productivity so that you cannot only make them happy but also more efficient in their jobs. But how do you do this?

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In a small business, it can be exciting when work is overflowing. Busy times are usually indicative of success and growth. Working around the clock to ensure your business’s success can be rewarding and exhausting. So how do you know when it’s time to hire someone new? If you’re turning down work, that’s a solid sign that you do need some help in the office. However, every business will grow differently. It’s important to consider all your needs before taking on a new employee.

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If you search for health and safety procedures online, it looks like an absolute minefield. In reality, it is pretty easy to get to grips with. The Health and Safety at Work Act 1974 is a piece of legislation and guidelines put into place to protect your employees, customers, visitors to your premises and you from harm.
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Productivity is a key yardstick on which business efficiency is measured; the more output achieved, the more revenues and profits are likely to increase. For the most part, improving productivity revolves around having efficient, content and well-managed staff, therefore much of what is done to improve productivity is geared towards ‘people’ matters.

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Dealing with bereavement in the workplace can be difficult; when you’re experiencing such high emotions, the office can be the last place you want to be. At any time, one in 10 people in the UK is likely to be affected by a bereavement. It’s important that employees receive the help and support they need to get through this challenging time.
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The holiday season brings out a celebratory feeling in all of us–even the neighbourhood Scrooge has that twinkle of glee in his eyes. This jovial time permeates everything around us, including the workplace. So, why not take advantage of the goodwill and throw an amazing company holiday party?

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Millennial employees in your workforce are individuals who were born between 1980 and 2000. Unlike the Baby Boomers and the Gen-Xers, this youthful generation has developed unique work characteristics such as adoring parents, contact with diverse people, and structured lives. They work well with diverse co-workers, are used to working in teams, want to make friends with people at work, and have a can-do attitude. They seek leadership from their managerial staff but expect their ideas to be valued and used.

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Leasing office space is a big cost for a small business. Securing a favourable lease is vital, as this can save you money that can be used in other areas of the company, such as recruiting talent or developing your product.
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As an employer, you’ll face many trials and challenges when it comes to managing your staff. One of those challenges may be the issue of workplace bullying. In a survey by the Workplace Bullying Institute, 19% of respondents revealed that they had suffered from being bullied in the workplace. This is an alarming amount given that there should be a zero tolerance on workplace bullying across all businesses. So, what defines workplace bullying? And how can you, as an employer, deal with it?
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A company succeeds or fails on its reputation; a good reputation will bring you more customers, more sales, and ultimately more profits. You will be able to grow and thrive exactly as you want to. A bad reputation will result in fewer sales because fewer people will want to be associated with your company name, brand, products, or services. Although this sounds fairly frightening, it’s not something that you should lose sleep over – as long as you commit to doing the right thing at all times and admit your mistakes (because every business makes them, no matter how established they are, and it’s how you deal with them that counts).
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Properly implemented workplace safety is something that both the employer and the employees benefit from. In practice, it is quite hard to motivate the workforce to follow the intricate safety procedures. They are usually fully aware of their importance, but they lack the motivation to follow through.

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Training is part of growth, so offering your staff training is essential to growing your business. There are a number of benefits that can come from training the workforce. But it can be challenging for small businesses to train their staff. This is mainly because small businesses will have a smaller budget compared to bigger businesses that might have a dedicated budget for staff training. However, it’s a matter of good research and using all available resources to offer training to employees. It is always possible for you to train employees, even on a small budget.

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Every business needs to have insurance, although the types of insurance needed will vary from business to business. The type of business insurance that your small business needs will depend on various factors such as; whether you have employees working for you, if you’re in contact with members of the public, what kind of building you are running your business from and what kinds of contents you have. When it comes to business insurance you will need to consider and evaluate what needs to be protected and what is a risk.

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