conflict

People can get angry anywhere, whether it’s on the street or at work, anger is a natural emotion. However, it is essential to diffuse anger in the workplace to avoid any irreparable damage that may occur. Anger is a normal reaction, it could be directed towards another employee, or an employee might be angry at themselves. In order to ensure minimum damage, its best to address the anger and use techniques of emotional intelligence to diffuse the anger in the work place.

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